CSA Travel Protection Invests in Sales Organization

New Sales Leadership Reinforces Company’s Commitment to Clients

CSA Travel Protection, dedicated for more than 20 years to providing travel insurance and emergency assistance services, announced today new leadership and expansion of its sales organization.

With CSA Travel Protection since 2000, Henrik Romberg is the new head of sales and product development. Most recently he was VP of corporate strategy and now reports directly to Chris Carnicelli, CEO, Generali Global Assistance North America.

“Romberg is uniquely suited to lead the sales organization given the breadth of his experience in product development, business excellence and compliance. I’m excited to work with him in his new role,” Carnicelli says. “This investment in the company’s sales division reflects the importance that we put on client satisfaction.”

Expanding the sales team, Al Contrera comes to CSA Travel Protection as the sales manager for custom retail. Rhonda Abedsalam is the new national account manager for the western region in the vacation rental business. They bring extensive knowledge and experience in the travel insurance and financial industries.

Contrera has been in sales management for the past 15 years of his 23-year career. Previously, Contrera was the vice president of CUNA Brokerage Services, Inc. He was responsible for overseeing product distribution, training, advisor recruiting and advisor sales. He’s also worked in the sales leadership capacity at Smith Barney, Citibank and Edward Jones.

Abedsalam has 13 years of experience in the travel insurance and insurance industries. Prior to CSA Travel Protection, she held sales leadership positions at Allstate and GEICO.

About CSA Travel Protection

CSA Travel Protection, a Generali Global Assistance company, is dedicated to providing affordable travel insurance and emergency assistance services to protect travelers’ valuable investments and provide the peace of mind one deserves while traveling. For 20 years CSA has developed a reputation for standing behind its customers and by offering products and services to meet their needs. Through superior customer service, extensive experience and industry-leading innovation, CSA is with its clients every step of the way, whenever and wherever they are needed.

Insurance is underwritten by Generali US Branch, New York, New York; NAIC #11231. Generali US Branch operates under the following names: In California: Generali Assicurazioni Generali S.p.A. (U.S. Branch) In Virginia: The General Insurance Company of Trieste and Venice - U.S. Branch.

Travel Insurance Explained on “Rudy Maxa’s World with The Careys” Radio Show

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“When we plan a trip, it’s so easy to focus on getting the right hotel, tour excursion, booking your best flight options or itineraries. But what happens if something goes wrong?” —Mary Carey, co-host of Rudy Maxa’s World with The Careys


Use the player above to listen, or you can download the clip.

CSA Travel Protection’s Vice President of Operations, Bob Chambers, explains why travel insurance should be an important consideration for all travelers and gives some tips for purchasing travel insurance, as a guest on the Rudy Maxa’s World with The Careys radio show.

Chambers suggests that the first thing travelers should ask themselves when considering travel insurance is: “What are the prepaid, nonrefundable payments that are at risk for my trip?” Take into account flights, cruises, accommodations, tours, entertainment and other trip costs that could be lost if you’re prevented from taking your trip.

Here are some other key tips and quotes from the interview:

  • “One of the things people need to look at is the investment they have in their vacation or trip. For a lot of people it can be the third biggest investment after their house and car. They wouldn’t leave those investments unprotected and it’s important to do the same thing for their vacation as well.”
  • “Some people may think I don’t need it or it’s too expensive. I see, almost every day, examples of people that are paid tens of thousands of dollars for the relatively small cost of travel insurance, who would have been out pocket and just lost that money if they didn’t have the insurance.”
  • “If you have concerns about pre-existing medical conditions, you need to be very aware of the timeframe in which you purchase insurance… Start shopping for insurance as soon as you start making travel plans.”

You can listen to the whole radio show to hear more travel tips and news or get a travel insurance quote for an upcoming trip.

 

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance.  This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.  This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern. 

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

Weathering the Storm—CSA Travel Protection Prepares Travelers for Hurricane Season

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More than half of Americans will be vacationing this summer, and the beach will be one of the most popular destinations. In fact, a recent survey about summer travel habits, released by CSA Travel Protection’s 24-Hour Emergency Assistance provider, Europ Assistance Group, found that 61% of Americans intend to go on a trip this summer, for one week (39%) or two (26%). The seaside (44%) and the city (43%) are the favorite destinations for their summer trips.

Some popular beach destinations such as Hawaii, Florida and South Carolina can be located in potential hurricane zones. From June 1 through November 30, hurricane season is upon us. That’s why it’s important to be prepared should a hurricane affect your vacation plans.

2016 Hurricane Season Predictions

Experts expect this hurricane season to be more active than years past. According to Crown Weather Services, 2016 is predicted to be the most active hurricane season since 2012. Similarly, Global Weather Oscillations, headed by former National Oceanic and Atmospheric Administration meteorologist David Dilley reports, “The 2016 and 2017 Atlantic hurricane seasons will be the strongest in over 4 years, and have the most United States hurricane landfalls since 11 were experienced during the destructive seasons of 2004 and 2005.”

Even with this forecast, the chances of a hurricane affecting your vacation are very slim. However, it is important to educate yourself about hurricane preparedness if you are planning to travel to a potential hurricane zone.

Tips

Travelers seeking more information about how a hurricane can affect travel plans may find comfort in knowing these tips before their next departure.

  • Hurricanes can disrupt flights and you may be separated from your baggage. You can minimize this inconvenience by packing necessities in your carry-on bags. Also, CSA Travel Protection’s travel insurance plans can reimburse you if your bags are delayed more than 12-24 hours, depending on your plan, and you need to buy new items.
  • It’s tempting to completely unplug on vacation, but advance warning about hurricanes is not always guaranteed. We recommend you keep up-to-date on the latest information about possible storms before and during your trip.
  • If you’re truly concerned about a hurricane impacting your travel plans, consider taking a cruise to your destination as they are more flexible than flights and can detour to alternative ports.

Planning Ahead

If your vacation destination is located in a potential hurricane zone, it’s recommended that you have an evacuation plan. CSA Travel Protection offers a dedicated web page with frequently asked questions for hurricane related evacuations, claims and preparedness, as well as an emergency assistance services hotline (877) 243-4135.

It’s best to be prepared so that if a hurricane makes landfall near your vacation destination, you will be glad that you protected your trip costs. Be sure to consider travel insurance from a reputable provider such as CSA Travel Protection before your next trip. It may be the difference between recouping some of your costs or paying completely out of pocket should hurricane-related mishaps occur. Be sure to read the fine print and know what your plan covers. Always travel with a hard copy of your plan, and contact a travel insurance professional to answer your questions before you leave on your summer vacation.

May your summer vacation be hurricane free and filled with tropical drinks and white sandy beaches.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Are You Part of the 61% Taking a Summer Trip?

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Are you one of the majority of Americans planning a vacation this summer? If so, are you tuning out of work or bringing it with you? Did you consider issues like the Zika Virus when choosing your destination? Those are just some of the questions answered in a recent survey about summer travel habits, recently released by our 24-Hour Emergency Assistance provider, Generali Global Assistance.

See how your summer travel plans stack up against the rest of the country. Maybe it will inspire you to plan that trip you’ve been meaning to take!

  • 61% of Americans intend to go on a trip this summer, for one week (39%) or two (26%).
  • The average budget is $1,771. Less than half of Americans consider summer trips to be a category in which they want to cut costs, slightly for 25% or even significantly for 17% of them. However, their intended budget plays a major role in their choice of destination (55%). Opportunities for leisure or cultural activities also play an essential role (52%).
  • 27% of Americans consider health risks to be an essential factor in the choice of destination.

  • When they think of their ideal vacation, they want to get together as a family, with their spouse or with friends (30%), as well as rest and find peace of mind (21%).
  • The seaside (44%) and the city (43%) are the favorite destinations for their summer trips.
  • As far as their practices are concerned, the preferred way for Americans to book accommodations is by computer (77%), mainly for the convenience (37%) and also because they usually book this way (21%).
  • While 55% intend to book a hotel, 35% would choose to stay for free with friends or family, or at their vacation home.
  • They show interest in renting an entire private home (38%) and in renting a room or shared space (20%).
  • 35% of Americans would not completely switch off from work during their vacation. Half of them would spend between 30 min and 2 hours per week on it.

Read more about the survey findings

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Note: Conducted by Ipsos at the request of Generali Global Assistance on a sample of 3,000 Europeans (French, German, Italian, Spanish, Belgian and Austrian), the aim of this reference survey — carried out by telephone and published for the 16th year running — is to offer an annual estimate of the vacation plans of the citizens of the countries in question, in addition to their motivations, destinations and preferred types of trips. The 2016 survey was also carried out in the United States and Brazil with a view to comparing practices (samples of 750 individuals surveyed online in each country).

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions.  Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.